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Licensing and Support

The PHP code is licensed under the GPL license as is Joomla/Virtuemart itself. You will find a copy of the license text inside the Virtuemart Wishlist Package, or you can read it here. All other parts of the Component including, but not limited to the CSS code, images, and design are licensed according to the license purchased.

Personal License*

Each Personal License includes unlimited website/domains installations by the license/package owner, without any restrictions (Test or Live Production environments). The license is not connected to the subscription package and it has lifetime validation.

* You are not allowed to change Copyright notice or include/redistribute the package as part of a third party solution.

Reseller License**

Each Reseller License allows you to include our component in 1 Joomla/Virtumert Template Design for reselling purpose. The license is not connected to the subscription package and it has lifetime validation.

** You are not allowed to change Copyright notice or to resell the component as standalone package.

Updates and Upgrades

When you purchase our Component you will get 1 Year or Lifetime updates, according to the package purchased. It means that you can download any minor or major release with no additional costs. Upgrades will be available periodically over our Repository System, and every update/upgrade will be notified by email. Subscription expiration doesn not affect your license validation: if your early subscription expires, you will be not able to download further updates/upgrades, however you will still have full access to your account.

Package/Support Renewal

If your subscription expires, you may choose to renew your Download Control or your Premium/Gold Support package without being forced to purchase a new license. Both Download Control and Support subscription can be extended for a minimum of 1 year.

Addon resource

Every customer will get free access to additional resources such as addon modules, translation files, images and css styles. Such resources can be downloaded from our Online Repository when available.

Premium Support

It includes technical support By Email / Online Support Desk within 8 hours during working days, 24 hours during week-ends and holidays.

Gold Support

It includes Premium Support + Live Support over IM chat with our developers 8 hours a day, Monday to Friday from 09:00 to 17:00 – CET.

 

Refund Policy

Since 2KWeb Solutions is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any item at our site.
However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.

Therefore, we DO honor requests for the refund on the following reasons:

Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than those which are specified as compatible in a description available on the preview page of each product. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.
Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our products.

Cash Refunds

Cash refunds will only be given with a valid receipt showing the original form of payment for purchase as cash.

Credit Card Refunds

All credit card purchases will be refunded back to the original credit card. In the event there is no receipt showing credit card used or credit card is not available, 2KWeb Solutions will issue a credit in the form of a Gift Card/Coupon Code.

Check Refunds

All check purchases will be refunded 14 days after the original check has cleared; check refunds will be done in the form of a mail check from our Corporate Office.

Store Credit

Store credits are issued in the form of a Gift Card/Coupon Code, which can be used for any of the existing 2KWeb Solutions products.

 

Website Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on 2KWeb Solutions’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on 2KWeb Solutions’s web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by 2KWeb Solutions at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on 2KWeb Solutions’s web site are provided “as is”. 2KWeb Solutions makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, 2KWeb Solutions does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall 2KWeb Solutions or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on 2KWeb Solutions’s Internet site, even if 2KWeb Solutions or a 2KWeb Solutions authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on 2KWeb Solutions’s web site could include technical, typographical, or photographic errors. 2KWeb Solutions does not warrant that any of the materials on its web site are accurate, complete, or current. 2KWeb Solutions may make changes to the materials contained on its web site at any time without notice. 2KWeb Solutions does not, however, make any commitment to update the materials.

6. Links

2KWeb Solutions has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by 2KWeb Solutions of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

2KWeb Solutions may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to 2KWeb Solutions’s web site shall be governed by the laws of the State of Italy without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

 

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

- To personalize your experience
(your information helps us to better respond to your individual needs)

- To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

- To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

- To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

2KWeb Solutions
Andrássy út, 15
Budapest, BP 1061
Hungary
privacy@2kweb.eu
0036.30.7140810